{"id":10,"date":"2023-04-01T10:27:32","date_gmt":"2023-04-01T10:27:32","guid":{"rendered":"https:\/\/wp.guatequebags.com\/?page_id=10"},"modified":"2023-04-01T12:11:45","modified_gmt":"2023-04-01T12:11:45","slug":"reembolso_devoluciones","status":"publish","type":"page","link":"https:\/\/guatequebags.com\/en\/reembolso_devoluciones\/","title":{"rendered":"Return and Refund Policy"},"content":{"rendered":"

At Guatequebags, our top priority is customer satisfaction. Therefore, if you are not satisfied with your purchase, we offer a refund process.<\/p>\n\n\n\n

Right of withdrawal.<\/strong><\/p>\n\n\n\n

As a customer, you have the right to withdraw from your purchase and request a refund without having to provide an explanation within 14 business days from the date of receiving the product. If you decide to exercise this right, you must notify us in writing via email to our customer service at [correo electr\u00f3nico]. guateque.liana@gmail.com<\/a>. Una vez recibida la notificaci\u00f3n, le proporcionaremos las instrucciones necesarias para el proceso de devoluci\u00f3n del producto.<\/p>\n\n\n\n

The returned product must be in the same condition as it was received, in its original packaging, and without any signs of use or manipulation. If a product is returned that does not meet these conditions, we reserve the right to reject the refund.<\/p>\n\n\n\n

Refund<\/strong><\/p>\n\n\n\n

The refund will be made within a maximum of 14 business days from the date we receive the returned product. The refund will be processed using the same method of payment used in the original purchase. No refund will be made until we have received the returned product.<\/p>\n\n\n\n

Return cost<\/strong><\/p>\n\n\n\n

The cost of returning the product will be borne by the customer, except in cases of defective or incorrect products. In such cases, Guatequebags will cover the cost of the return.<\/p>\n\n\n\n

Defective or incorrect products<\/strong><\/p>\n\n\n\n

If the delivered product is defective or not the product that was requested, the customer may choose to have the product repaired or replaced, or to receive a refund of the paid amount. In such cases, Guatequebags will assume the costs of the return and shipping.<\/p>\n\n\n\n

Changes to our refund policy<\/strong><\/p>\n\n\n\n

We reserve the right to change this refund policy at any time. If we make significant changes to our policy, we will notify you through our website or via email.<\/p>\n\n\n\n

If you have any questions about our refund policy, please do not hesitate to contact us through the contact information provided on our website.<\/p>","protected":false},"excerpt":{"rendered":"

En Guatequebags, nuestra m\u00e1xima prioridad es la satisfacci\u00f3n de nuestros clientes. Por ello, si no est\u00e1 satisfecho con su compra, ofrecemos un proceso de reembolso. Derecho de desistimiento Como cliente, tiene derecho a desistir de su compra y solicitar un reembolso sin tener que proporcionar una explicaci\u00f3n en un plazo de 14 d\u00edas h\u00e1biles a partir de la fecha de recepci\u00f3n del producto. Si decide ejercer este derecho, deber\u00e1 notific\u00e1rnoslo por escrito mediante correo electr\u00f3nico a nuestro servicio de atenci\u00f3n al cliente a guateque.liana@gmail.com. Una vez recibida la notificaci\u00f3n, le proporcionaremos las instrucciones necesarias para el proceso de devoluci\u00f3n del producto. El producto devuelto debe estar en las mismas condiciones en las que fue recibido y en su embalaje original, sin signos de uso o manipulaci\u00f3n. Si se devuelve un producto que no cumple estas condiciones, se reservar\u00e1 el derecho a rechazar el reembolso. Reembolso El reembolso se efectuar\u00e1 en un plazo m\u00e1ximo de 14 d\u00edas h\u00e1biles a partir de la fecha en que recibamos el producto devuelto. El reembolso se realizar\u00e1 mediante el mismo m\u00e9todo de pago utilizado en la compra. No se efectuar\u00e1 ning\u00fan reembolso hasta que hayamos recibido el producto devuelto. Coste de la devoluci\u00f3n El coste de la devoluci\u00f3n del producto correr\u00e1 a cargo del cliente, salvo en caso de productos defectuosos o incorrectos. En estos casos, Guatequebags se har\u00e1 cargo del coste de la devoluci\u00f3n. Productos defectuosos o incorrectos En el caso de que el producto entregado sea defectuoso o no sea el producto que se hab\u00eda solicitado, el cliente podr\u00e1 optar por la reparaci\u00f3n o sustituci\u00f3n del producto o la devoluci\u00f3n del importe pagado. En estos casos, Guatequebags asumir\u00e1 los costes de la devoluci\u00f3n y env\u00edo. Cambios en nuestra pol\u00edtica de reembolso Nos reservamos el derecho de cambiar esta pol\u00edtica de reembolso en cualquier momento. Si realizamos cambios significativos en nuestra pol\u00edtica, se lo notificaremos a trav\u00e9s de nuestro sitio web o por correo electr\u00f3nico. Si tiene alguna pregunta sobre nuestra pol\u00edtica de reembolso, no dude en ponerse en contacto con nosotros a trav\u00e9s de la informaci\u00f3n de contacto proporcionada en nuestro sitio web.<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"ocean_post_layout":"","ocean_both_sidebars_style":"","ocean_both_sidebars_content_width":0,"ocean_both_sidebars_sidebars_width":0,"ocean_sidebar":"0","ocean_second_sidebar":"0","ocean_disable_margins":"enable","ocean_add_body_class":"","ocean_shortcode_before_top_bar":"","ocean_shortcode_after_top_bar":"","ocean_shortcode_before_header":"","ocean_shortcode_after_header":"","ocean_has_shortcode":"","ocean_shortcode_after_title":"","ocean_shortcode_before_footer_widgets":"","ocean_shortcode_after_footer_widgets":"","ocean_shortcode_before_footer_bottom":"","ocean_shortcode_after_footer_bottom":"","ocean_display_top_bar":"default","ocean_display_header":"default","ocean_header_style":"","ocean_center_header_left_menu":"0","ocean_custom_header_template":"0","ocean_custom_logo":0,"ocean_custom_retina_logo":0,"ocean_custom_logo_max_width":0,"ocean_custom_logo_tablet_max_width":0,"ocean_custom_logo_mobile_max_width":0,"ocean_custom_logo_max_height":0,"ocean_custom_logo_tablet_max_height":0,"ocean_custom_logo_mobile_max_height":0,"ocean_header_custom_menu":"0","ocean_menu_typo_font_family":"0","ocean_menu_typo_font_subset":"","ocean_menu_typo_font_size":0,"ocean_menu_typo_font_size_tablet":0,"ocean_menu_typo_font_size_mobile":0,"ocean_menu_typo_font_size_unit":"px","ocean_menu_typo_font_weight":"","ocean_menu_typo_font_weight_tablet":"","ocean_menu_typo_font_weight_mobile":"","ocean_menu_typo_transform":"","ocean_menu_typo_transform_tablet":"","ocean_menu_typo_transform_mobile":"","ocean_menu_typo_line_height":0,"ocean_menu_typo_line_height_tablet":0,"ocean_menu_typo_line_height_mobile":0,"ocean_menu_typo_line_height_unit":"","ocean_menu_typo_spacing":0,"ocean_menu_typo_spacing_tablet":0,"ocean_menu_typo_spacing_mobile":0,"ocean_menu_typo_spacing_unit":"","ocean_menu_link_color":"","ocean_menu_link_color_hover":"","ocean_menu_link_color_active":"","ocean_menu_link_background":"","ocean_menu_link_hover_background":"","ocean_menu_link_active_background":"","ocean_menu_social_links_bg":"","ocean_menu_social_hover_links_bg":"","ocean_menu_social_links_color":"","ocean_menu_social_hover_links_color":"","ocean_disable_title":"default","ocean_disable_heading":"default","ocean_post_title":"","ocean_post_subheading":"","ocean_post_title_style":"","ocean_post_title_background_color":"","ocean_post_title_background":0,"ocean_post_title_bg_image_position":"","ocean_post_title_bg_image_attachment":"","ocean_post_title_bg_image_repeat":"","ocean_post_title_bg_image_size":"","ocean_post_title_height":0,"ocean_post_title_bg_overlay":0.5,"ocean_post_title_bg_overlay_color":"","ocean_disable_breadcrumbs":"default","ocean_breadcrumbs_color":"","ocean_breadcrumbs_separator_color":"","ocean_breadcrumbs_links_color":"","ocean_breadcrumbs_links_hover_color":"","ocean_display_footer_widgets":"default","ocean_display_footer_bottom":"default","ocean_custom_footer_template":"0","footnotes":""},"class_list":["post-10","page","type-page","status-publish","hentry","entry","owp-thumbs-layout-horizontal","owp-btn-big","owp-tabs-layout-vertical","has-no-thumbnails","has-product-nav"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/guatequebags.com\/en\/wp-json\/wp\/v2\/pages\/10","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/guatequebags.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/guatequebags.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/guatequebags.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/guatequebags.com\/en\/wp-json\/wp\/v2\/comments?post=10"}],"version-history":[{"count":2,"href":"https:\/\/guatequebags.com\/en\/wp-json\/wp\/v2\/pages\/10\/revisions"}],"predecessor-version":[{"id":534,"href":"https:\/\/guatequebags.com\/en\/wp-json\/wp\/v2\/pages\/10\/revisions\/534"}],"wp:attachment":[{"href":"https:\/\/guatequebags.com\/en\/wp-json\/wp\/v2\/media?parent=10"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}